Help Center

How to use every tool on Check Engine Help

Step-by-step guides for each feature so you can get the most out of your diagnosis.

Help guide

Code Lookup

What it does: Look up any OBD‑II trouble code and get the plain‑English meaning, severity, driveability impact, likely causes, and owner steps.

How to use it

1
Go to the Code Library

Navigate to Codes from the menu or type a code into the search bar on the home page.

2
Enter or browse a code

Type any code like P0300, B1234, or U0100. You can also search by keyword (e.g. "misfire", "oxygen sensor").

3
Read the results

Each code page shows the meaning, severity level, driveability rating, common causes, owner‑friendly steps, and what a shop would check.

Tip: Code lookup is 100% free. you can look up as many codes as you want, no account required.

AI-Powered Diagnosis

What it does: Submit your vehicle info and trouble codes to get a full AI‑generated diagnostic report. including root‑cause analysis, repair priorities, estimated costs, and a mechanic brief.

How to use it

1
Start a diagnosis

Go to Start Diagnosis and enter your VIN or year/make/model. If you enter a VIN, the year, make, and model fill in automatically.

2
Enter your codes

Type the codes from your scanner separated by commas (e.g. P0300, P0171, P0174). You can also paste a freeze-frame screenshot.

3
Add context (optional)

Describe any symptoms. rough idle, stalling, unusual noise, when the light came on. The more detail you give, the better the diagnosis.

4
Review your report

The AI analyzes your codes together (not in isolation), weighs vehicle‑specific patterns, and returns a full report with causes ranked by likelihood, repair steps, estimated costs, and a DIY/shop recommendation.

Symptom-Only Mode

What it does: Don't have a code scanner? Describe what your car is doing and the AI will suggest likely causes, possible codes, and next steps.

How to use it

1
Switch to symptom mode

On the diagnosis page, click "Describe symptoms instead" to switch from code entry to symptom entry.

2
Pick symptom chips or type freely

Click common symptom tags (Rough idle, Stalling, Loss of power, etc.) or type a freeform description of the problem.

3
Get your results

The AI returns a list of likely trouble codes, probable causes, urgency level, and whether you should drive or tow.

Note: Symptom mode is a best-guess analysis. For the most accurate diagnosis, use an OBD‑II scanner to pull actual codes. Scanners start at ~$20 on Amazon.

Mechanic Brief

What it does: After a full diagnosis, you can download a one‑page PDF summary designed to hand to your mechanic or shop. so they know exactly what you've found before they start working.

What's in the brief

1
Vehicle info

Year, make, model, VIN, mileage. everything the shop needs to look up parts and TSBs.

2
Codes found

All trouble codes with their descriptions and severity levels, ranked by priority.

3
AI analysis summary

Root cause analysis, related code clusters, and recommended diagnostic steps. in mechanic‑friendly language.

Tip: The mechanic brief saves you money. Shops charge $100‑$150 for a diagnostic scan. walking in with a brief means they can skip the scan and get straight to the fix.

Safety Recall Check

What it does: Search the NHTSA database for open recalls on your vehicle. Recall repairs are always free at any authorized dealer.

How to use it

1
Go to Safety & Recalls

Navigate to Safety & Recalls from the menu.

2
Enter your VIN or vehicle info

A VIN gives the most accurate results. Otherwise enter year, make, and model.

3
Review recall results

Each recall shows the affected component, risk summary, and what the dealer will fix. If there are open recalls, call your dealer to schedule the free repair.

Your Account

What it does: Track your diagnostic history, saved vehicles, and case results all in one place.

Getting started

1
Create an account

Go to Login / Register and create a free account with your email. Accounts are required for full diagnostic cases.

2
View your dashboard

After logging in, go to My Account to see your vehicles, open cases, and past diagnoses.

3
Manage your vehicles

Add vehicles to your profile so you can quickly start new diagnoses without re‑entering your info each time.

Common Questions

Do I need an OBD-II scanner?

Not for code lookup or symptom mode. For full diagnostic cases, you'll need your codes. Basic Bluetooth scanners work great and cost ~$20 on Amazon.

Is code lookup really free?

Yes. Unlimited code lookups, no account needed, no credit card. The free tier covers code meanings, severity, driveability, causes, and owner steps.

How accurate is the AI diagnosis?

Our AI cross-references manufacturer data, TSBs, and common failure patterns for your specific vehicle. It's not a replacement for hands-on diagnosis, but it gives you a strong starting point and helps you avoid unnecessary repairs.

Can I use this on my phone?

Yes. The entire site is mobile-friendly. You can run a diagnosis, look up codes, and download your mechanic brief right from your phone at the shop.

What if I need more help?

Email us at info@checkenginehelp.com. we're happy to help.